Retail worker gets even with entitled customer by making it impossible for him to return the speaker he purchased: 'Enjoy your speaker, sir!'

Sometimes, it's the little things that can end up becoming the biggest acts of petty payback.

This retail employee was working at an electronics store when an entitled customer waltzed right in and decided to make an already difficult day all the more frustrating. This grumpy man wanted a specific brand of speaker that was no longer in stock. The retail employee knew that for a fact, since they had just sold out of the product not long before the customer arrived. 

Still, the customer refused to believe the employee. However, if you don't fully take someone's word for something, there are far more polite ways of getting them to prove it. The customer could have politely requested that the employee double-check to make sure he's correct. Kindness and polite manners can go a long way when you're interfacing with retail employees.

However, this dude just could not muster a kind thought in his brain. Instead, he immediately lashed out at the employee, insulted his intelligence, and demanded that he check the stock room. That's certainly one strategy to get what you want in life, but it's unlikely to be the path to success. It certainly wasn't for this customer. In fact, his unnecessary, nonsensical behavior became the catalyst for the employee's subsequent revenge plot.

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  • The curmudgeon ended up getting a different speaker for the time being, but he clearly planned to return it and exchange it for the brand he was looking for whenever it was available again. The problem was that the employee made his receipt particularly inaccessible while still following the rules of the store. 

    It would be really difficult for the customer to find his receipt, and he was going to need that as proof if he ever wanted to exchange it. That's what you get for being entitled to total strangers, sir! After all, you never know when those strangers can make your life all the more frustrating. Call it an eye for an eye, or rather, a speaker for a speaker.

  • A retail worker at an electronics store wraps a package for a customer.
    via Unsplash+ (Getty Images)

    A retail worker at an electronics store wraps a package for a customer.

    Image is representative only and does not depict the actual subjects of the story.

  • "A customer called me stupid so I made sure he'd never be able to return his purchase"

    i've worked retail for 3 years and so you develop a thick skin but sometimes someone gets under it
    via kubrador
  • anyway, this guy comes in the other day, middle aged. he was already annoyed before i even spoke. he wanted a specific speaker that was on sale and unf
    via kubrador
  • we were sold out. i told him i could check other stores or order it online for him with the same price. reasonable options right
    via kubrador
  • he goes "are you stupid? just check the back" (non-verbatim) i smiled and said i'd check and walked to the back. i stood there for 3 minutes and came back out. "sorry sir we don't have any"
    via kubrador
  • he bought a different speaker, well more expensive. his loss. one thing about our return policy requires a receipt and you can do it without one but it's a whole thing. managers, ID, store credit only, pain in the
    via kubrador
  • so when i bagged his speaker i folded the receipt as small as it would go. then i taped the bag shut then i put that bag inside another bag and taped THAT shut. tucked the receipt right between the layers where the tape meets the plastic
    via kubrador
  • if he ever tries to return that speaker he'll have to destroy both bags to find it and even then it's this tiny crumpled square wedged in tape residue
    via kubrador
  • will it ruin his life? no. will it mildly inconvenience him at the exact moment he's already frustrated about returning something? yes
    via kubrador
  • enjoy your speaker sir. hope you love it because returning it is going to be a whole journey
    via kubrador
  • A retail worker at an electronics store wraps a package for a customer.
    via Unsplash+ (Getty Images)

    A retail worker at an electronics store wraps a package for a customer.

    Image is representative only and does not depict the actual subjects of the story.

  • CyberDonSystems Pulled that "checking in the back" stunt a few times myself. Like, I know it's not there, because you're the fifth person asking for it today, but I can go scroll Reddit for a few minutes in the stockroom while you wait.
    via kubrador
  • Proud-Leave3602. I love this.
    via kubrador
  • GigiML29 SO here for this.
    via kubrador
  • futureformerjd My favorite when I worked in retail was when our system said we didn't have it, I'd tell the customer we didn't have it, and sure enough, yep, whoops, we actually did have it in the back. Happened quite a bit, tbh.
    via kubrador

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returns retail karen-customer petty revenge entitled people karma tales from retail
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